We are proud of our RODEO HOME collection and want you to be perfectly
pleased with your purchase. However, if you are not satisfied with your
selection, we will gladly exchange/ refund the item purchased according
to the return policy stated below. We send fabric swatches upon customer
request.
We only accept returns/ exchanges that were purchased on this website.
Please return/ exchange your store purchases to the same retail store
where you purchased it.
RETURN POLICY ON BEDDING, CURTAINS, PILLOWS,
TRIMMINGS, WINDOW HARDWARE, ACCESSORIES
- Original receipt is required for an exchange or refund.
- Merchandise may be returned within 15 calendar days from the
invoice date and will be subject to all freight charges and a 15%
restocking fee.
- Merchandise must be returned in excellent condition with its
original packaging and must not be altered, treated, cut, or
steamed.
- Absolutely no returns or exchanges will be accepted for any
reason later than 15 calendar days from the invoice date. It will be
refused and shipped back freight collect.
- No RETURN, No EXCHANGE rule applies to all international shipments. Please request for swatches first to be sure that you are ordering the right color or design.
RETURN POLICY ON FABRIC
- All fabrics are final sale due to the nature of the product; it
is non-refundable once we cut the yardage.
- All fabrics have natural characteristics that are not defects.
Irregularities such as shading, slubs, and loom separations are
characteristics of natural yarns and are therefore unavoidable.
SEND THE PACKAGE TO:
RODEO HOME
C/O WORLD WIDE FABRIC
4940 TRIGGS ST.
LOS ANGELES, CA 90022
Please email info@rodeohome.com
to notify us before mailing the item. Indicate the reason for return and
the action to be taken, such as replacement or refund.
SHIPPING POLICY
- We ship via UPS Ground.
For US standard delivery
Total Order Shipping Charges
up to $65.........................$10
$65.01 to $90...................$14
$90.01 to $125.................$17
$125.01 to $200...............$21
$200.01 and up.............10% of total
For Hawaii, Canada & other countries (We ship via USPS Int'l Priority)
Total Order Shipping Charges
upto $65...........................$40
$65.01 to $99...................$50
$99.01 to $249.................$60
$249.01 and up.................$70
- Orders placed before 12pm PST Monday- Thursday will be shipped
within 5-7 business days unless stated otherwise. There is no
shipping on weekends and holidays. All orders place Friday-Sunday
will be processed by Monday.
- We ship via UPS Ground. We also use other major carriers to
support large deliveries. Items purchased together are not
necessarily shipped together.
ADDITIONAL INFORMATION
- No RETURN, No EXCHANGE Rule applies to international shipping. If you want to be sure you are ordering the correct item &
color, we recommend you to request for fabric swatches. Please email
info@rodeohome.com so we can
process your request immediately.
- Prices and policies are subject to change without further
notice.
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