Customer Service

We are proud of our RODEO HOME collection and want you to be perfectly pleased with your purchase. However, if you are not satisfied with your selection, we will gladly exchange/ refund the item purchased according to the return policy stated below. We send fabric swatches upon customer request.

We only accept returns/ exchanges that were purchased on this website. Please return/ exchange your store purchases to the same retail store where you purchased it.

Return Policy On Bedding, Curtains, Pillows, Trimmings, Window Hardware, Accessories

• Original receipt is required for an exchange or refund. 
• Merchandise may be returned within 10calendar days from the invoice date and will be subject to all freight charges and a 25% restocking fee. 
• Merchandise must be returned in excellent condition with its original packaging and must not be altered, treated, cut, or steamed. 
• Absolutely no returns or exchanges will be accepted for any reason later than 15 calendar days from the invoice date. It will be refused and shipped back freight collect. 
• No RETURN, No EXCHANGE rule applies to all international shipments. Please request for swatches first to be sure that you are ordering the right color or design. 

Return Policy On Fabric

• All fabrics are final sale due to the nature of the product; it is non-refundable once we cut the yardage. 
• All fabrics have natural characteristics that are not defects. Irregularities such as shading, slubs, and loom separations are characteristics of natural yarns and are therefore unavoidable.

Send The Package To:

RODEO HOME
910 Wall Street
Los Angeles, CA 90022

 
Please email info@rodeohome.com to notify us before mailing the item. Indicate the reason for return and the action to be taken, such as replacement or refund.